Delivery and Return


We accept orders for shipment to most world-wide locations. We ship from our factory in China directly by DHL, SF-Express or Fedex Express Economy (2-10days to most world-wide locations).

​Customers are responsible for duties and/or taxes when delivery.


Paypal payment must have a confirmed shipping address, or is sent from a Paypal verified account, otherwise the payment will be refunded immediately. We also accept interac email money transfer, money order, bank draft and western union.


You may return merchandise purchased from us for a refund or a replacement within 7 days from the date the merchandise was received. All product returns require a return authorization number (RMA). We will not refund payment on a product that appears to be modified, abused or mishandled in anyway.

Removal or alteration of a product's UPC number, serial number or warranty sticker will automatically void your Musical Paradise Return Policy. Products that are returned to us with a missing, damaged or altered serial number or warranty sticker will be refused RMA service and returned to you at your cost.

*Actual shipping cost is non-refundable (including free shipping products); Customer is responsible for return shipping/insurance fees.

For your protection, we encourage you to send your return via a carrier that provides insurance. We cannot be responsible for lost or misdirected returns.

Please be sure to enclose the Return Merchandise Authorization information along with your shipment.

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